Useful Tips
(collection)
Management - Few Brief Tips
Don't Do Anything:
Your job as a manager is to "plan, organize, control and
direct." Don't let yourself waste valuable time by falling back on
what you did before you became a manager. We know you enjoy it and
you are good at it. That's why you were promoted. Now you need to
concentrate your efforts on managing, not on "doing".
You
never have to make up for a good start:
If a project or a job gets off to a bad start it can be
difficult to catch up. Do your planning up front so you get a good
start and you won't regret it.
Get
out of your office:
Management By Walking Around (MBWA) does work. You make yourself
more approachable. You get information first-hand. You find out
what's really happening.
Lead by example:
If you ask your employees to work overtime, be there too. Just
because company policy allows it, don't fly first-class if your
associates are in coach on the same plane. Be a leader -
it's tougher than being a manager, but it's worth it.
Delegate the easy stuff:
The things you do well are the things to delegate. Hold on to
those that are challenging and difficult. That is how you will grow.
Don't get caught up in 'looking good':
"Work happily together. Don't try to act big. Don't try to get
into the good graces of important people, but enjoy the company of
ordinary folks. And don't think you know it all. Never pay back evil
for evil. Do things in such a way that everyone can see you are
honest clear through."
'Quality' is just conformance to requirements:
You get the behavior you critique for, so set your standards and
then require conformance to them. Quality will come from that
effort, not from slogans, posters, or even threats.
Learn from the mistakes of others:
You can't live long enough to make them all yourself.
Set
S.M.A.R.T. Goals:
Goals you set for yourself, or others, should be Specific,
Measurable, Achieveable, Realistic, and Time-based.
Set
an example:
"One of the most significant parts of a manger's job is for them
to become a positive role model that can pull a team together and
deliver the level of service expected from their customers."
Know Your GPM:
In engineering, gpm is gallons per minute, a design criterion.
In Management GPM is an acronym for Goals, Plans, and Metrics. To
achieve your goals, you must first determine what your Goals are.
Then you have to develop a Plan that gets you to your goal. Finally
you need Metrics (measurements) to know if you are moving toward
your goal according to your plan.
Train Your Supervisors:
The key to your business success is the productivity of your
employees. The key to employee productivity is their perception of
their immediate supervisor. Invest in training your supervisors and
managers. It will pay off.
You
Can't Listen With Your Mouth Open:
Your associates, your employees, your suppliers, your customers
all have something of value in what they have to say. Listen to the
people around you. You will never learn what it is if you drown them
out by talking all the time. Remember, the only thing that can come
out of your mouth is something you already know. Shut up and learn.
Practice what you preach:
To lead, you have to lead by example. Don't expect your people
to work unpaid overtime if you leave early every day. Don't book
youself into a four star hotel on business trips and expect your
employees to stay in the motel off the freeway.
Leaders create change:
If you lead, you will cause changes. Be prepared for them and
their impact on people within, and outside, your group. If you are
not making changes, you are not leading.
Don't Limit Yourself:
The difference between leaders and managers is that leaders do
not set limits on themselves. There are enough people trying to
limit what you can do. Don't be one of them.
Anyone can steer the ship in calm waters:
What will set you apart in your career is how you perform during
the tough times. Don't become complacent and relax just because
things are going well. Plan ahead for the downturn.
You
have to make a difference:
The group you manage has to be more effective, more productive
with you there than they would be if you were not. If they are as
productive without you, there is no business sense in keeping you on
the payroll. |